Mascot Workwear Trousers 17031 – Navy with Kneepad Pockets and Holster Pockets

Payments & Delivery

A delivery charge of £5.99 ex VAT to all orders under £100.00 to UK Mainland. Please see our delivery options above for full details. There are some exclusions.

We are currently experiencing significant delays on Snickers, Mascot and Carhartt stock due to current worldwide shipping delays. 

All UK and European orders are shipped with & FedEx, DPD, Tuffnells & DX. You will receive an email or text message when they leave us (Fedex & DPD)

Delivery Times (All Clothing Snickers / Mascot / Carhartt)

• Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery BUT can be 3 to 5 working day)
• Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday BUT can be 3 to 5 working day)
• Orders placed on Saturday or Sunday – (We alaways aim to deliver on the following Tuesday BUT can be 3 to 5 working day)
• Delivery Times (Basements / Damp Proofing / Water Proofing / Membranes / Power Tools / Wall Ties / Crack Stitching Kits)
• Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery)
• Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday)
• Orders placed on Saturday or Sunday – (We always iam to deliver on the following Tuesday
  Delivery Charges

Building Materials, Damp, Basement, Wall Ties, Clothing, etc

• Delivery charges of £5.99 inc. VAT will apply to all orders under £100.00 (excluding VAT). Orders over £100 are shipped at no cost (exluding the areas below)
• Paint, Spray Paint and Liquids
• Delivery charges for Paint, Spray Paint and Liquids is £9.59 inc VAT will apply to all orders under £100.00 (excluding VAT). Orders over £100.00 are shipped at no cost (excluding the areas below)

Due to courier costs we are unable to deliver to the following locations - Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

Please Note

PLEASE NOTE : CUSTOMS / IMPORT TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER, SO PLEASE DOUBLE CHECK IF YOU ARE UNSURE AS BUILDERS SUPERSTORE ARE NOT RESONSIBLE FOR THESE CHARGES.

PLEASE NOTE THAT SOME LOCATIONS INCUR HIGHER POSTAGE RATE OF £19.20 - £20.00 Inc VAT THESE ARE :

Due to courier costs we are unable to deliver to the following locations - Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

Payments & Delivery | Exclusions

• AB26 + All BT Postcodes
• DD2 + All DG Postcodes
• EH38, 43, 44, 45, 46
• All GY Postcodes
• All HS Postcodes
• All IM Postcodes
• All IV Postcodes
• All JE Postcodes
• KA27 All
• KW Postcodes
• KY13
• PA20, PA28, PA29, PA30, PA31,PA34, PA35, PA37, PA38 PA41 +
• PH3 +
• P030 – PO41
• All TD Postcodes (Except TD15)
• TR21 – TR25
• All ZE Postcodes
• Grampian
• Northern Ireland (£20.00)
• Republic of Ireland (£20.00)
• Tayside
• Dumfries & Gallowoy
• Border Counties
• Guernsey & Offshore Islands (NOT Delivering at moment)
• Isle of Man (NOT Delivering at moment)
• Highlands
• Jersey (NOT Delivering at moment)
• Isle Of Wight (NOT Delivering at moment)
• Isle of Scilly & Offshore Island

FAQS

A delivery charge of £5.99 ex VAT to all orders under £100.00 to UK Mainland. Please see our delivery options above for full details. There are some exclusions.

Can I have my order sent to a different address?

Yes, there is an option on the checkout procedure to set an alternative delivery address to your billing address.

What happens if I am not at the delivery address when the delivery is being made?

We require all parcels to be signed for. A signature can be obtained from anybody at the delivery address. If there is nobody in when the delivery is attempted, you will be left a card by the couriers which will have instructions on how to receive the parcel.

Can my parcel be left with a neighbour?

Yes, you can arrange for your parcel to be left with your neighbour, you can do this by entering your tracking number which we will send to you once your order has been processed.

When will I receive my goods?

If your order is placed before 2pm on a weekday and the items are in stock, it will be dispatched the same working day (Exclusions apply)

What time will my delivery be?

Standard deliveries can take place anytime between 8am and 6pm.

Need to return a product? No problem! Hopefully you’ll never need to return an item, however, if you do, it is our aim to make this process as easy as possible.

Things to take into consideration before processing a refund / Exchange

• The item should not have been worn and should be in the same condition as when supplied (we appreciate you may have tried it on for size) All “tags” and labels should be intact.
• If the garment was supplied in its own bag then it must be returned in that bag in order to obtain a refund with all tags still attached. Please remember: If a garment is being returned it MUST be resaleable – So we are unable to accept an item that is screwed up and not in the condition where it can go back on the shelf
• If you are returning a worn garment that you feel may have developed a fault the cost of return will be the customers resposibilty and please remember the garment must be washed before sent, any garment returned unclean will be rejected.
• Also enclose a copy of the original sales receipt. If a manufacturing fault is confirmed the following applies. If the garment is under 6 weeks old a exchange or refund can be requested. If over 6 weeks then the garment can only be exchanged

If your looking to return a product please click the link for our easy returns form - Returns