Payments & Delivery
A delivery charge of £5.99 ex VAT to all orders under £100 inc VAT to UK Mainland. Please see our delivery options above for full details. There are some exclusions.
We are currently experiencing significant delays on Snickers, Mascot and Carhartt stock due to current worldwide shipping delays.
All UK and European orders are shipped with & FedEx, DPD, Tuffnells & DX. You will receive an email or text message when they leave us (Fedex & DPD)
Delivery Times (All Clothing Snickers / Mascot / Carhartt)
- Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery BUT can be 3 to 5 working day)
- Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday BUT can be 3 to 5 working day)
- Orders placed on Saturday or Sunday – (We alaways aim to deliver on the following Tuesday BUT can be 3 to 5 working day)
- Delivery Times (Basements / Damp Proofing / Water Proofing / Membranes / Power Tools / Wall Ties / Crack Stitching Kits)
- Orders received by 2.00pm, Monday to Thursday – (We always aim for next day delivery)
- Orders received by 1.00pm on Friday – (We always aim to deliver on the following Monday)
- Orders placed on Saturday or Sunday – (We always iam to deliver on the following Tuesday
Delivery Charges
Building Materials, Damp, Basement, Wall Ties, Clothing, etc
- Delivery charges of £5.99 inc. VAT will apply to all orders under £100 inc VAT. Orders over £100 inc VAT are shipped at no cost (exluding the areas below)
- Paint, Spray Paint and Liquids
- Delivery charges for Paint, Spray Paint and Liquids is £9.59 inc VAT will apply to all orders under £100 inc VAT. Orders over £100 inc VAT are shipped at no cost (excluding the areas below)
Due to courier costs we are unable to deliver to the following locations – Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.
Please Note
PLEASE NOTE : CUSTOMS / IMPORT TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER, SO PLEASE DOUBLE CHECK IF YOU ARE UNSURE AS BUILDERS SUPERSTORE ARE NOT RESONSIBLE FOR THESE CHARGES.
PLEASE NOTE THAT SOME LOCATIONS INCUR HIGHER POSTAGE RATE OF £19.20 – £20.00 Inc VAT THESE ARE :
Due to courier costs we are unable to deliver to the following locations – Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.
Payments & Delivery | Exclusions
AB26
DD2 + All DG Postcodes
EH38, 43, 44, 45, 46
All HS Postcodes
All IV Postcodes
KA27 All
KW Postcodes
KY13
PA20, PA28, PA29, PA30, PA31,PA34, PA35, PA37, PA38 PA41 +
PH3 +
All TD Postcodes (Except TD15)
TR21 – TR25
All ZE Postcodes
Mainland Europe – No Delivery
Grampian
Northern Ireland (£20.00) 2 Day Delivery
Republic of Ireland (£20.00) 2 Day Delivery
Tayside
Dumfries & Gallowoy
Border Counties
Guernsey & Offshore Islands (£19.20) 2 Day Delivery
Isle of Man (£19.20) 2 Day Delivery
Highlands
Jersey (£19.20) 2 Day Delivery
Isle Of Wight (£19.20) 2 Day Delivery
Isle of Scilly & Offshore Island (£19.20) 2 Day Delivery
FAQS
A delivery charge of £5.99 ex VAT to all orders under £100 inc VAT to UK Mainland. Please see our delivery options above for full details. There are some exclusions.
Can I have my order sent to a different address?
Yes, there is an option on the checkout procedure to set an alternative delivery address to your billing address.
What happens if I am not at the delivery address when the delivery is being made?
We require all parcels to be signed for. A signature can be obtained from anybody at the delivery address. If there is nobody in when the delivery is attempted, you will be left a card by the couriers which will have instructions on how to receive the parcel.
Can my parcel be left with a neighbour?
Yes, you can arrange for your parcel to be left with your neighbour, you can do this by entering your tracking number which we will send to you once your order has been processed.
When will I receive my goods?
If your order is placed before 2pm on a weekday and the items are in stock, it will be dispatched the same working day (Exclusions apply)
What time will my delivery be?
Standard deliveries can take place anytime between 8am and 6pm.